1. Introduction: Welcome to Vizz, a product owned and operated by Oxlac Tech LLP, a registered company in India. By using our services, you agree to comply with and be bound by the following Terms and Conditions. If you disagree with any part of the terms, you may not access or use our platform.
2. Payment Provider: All payments are securely processed through Dodo Payments, our official payment gateway partner.
3. Email Communication: By using Vizz, you agree that we may use your registered email address to send promotional, transactional, or update messages relevant to our service.
4. Video Storage: All videos recorded using Vizz are stored securely on AWS (Amazon Web Services). We ensure best-in-class cloud security practices to safeguard your content.
5. Data Security: All user data, including personal information, project metadata, and content, is stored using industry-standard encryption and security protocols. We are committed to protecting your data with utmost care.
6. Content Responsibility: You are solely responsible for the content you record using Vizz. Do not record or share content that is illegal, harassing, defamatory, or otherwise violates laws or the rights of others.
7. Illegal Use and Accountability: Vizz is not liable for any misuse of the platform. Any user found recording or sharing illegal videos will be solely responsible and subject to legal action under applicable law.
8. Content Review: The Vizz team reserves the right to review your content if reports or complaints arise concerning abuse, violation of law, or our platform terms. In such cases, appropriate legal or corrective action will be taken.
9. Legal Jurisdiction: Vizz is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Madurai, Tamil Nadu, India. Only Indian law shall apply to any dispute or claim.
10. Refund Policy: We do not offer refunds for subscriptions once payment is made. Our plans are monthly. If you cancel your subscription in the middle of a billing cycle, PRO access will end immediately. It is advised to cancel at the end of the billing month.
11. Refund Exceptions: If your experience was affected by a platform glitch or payment error, please contact us at contact@oxlac.com. Refunds will be processed at our discretion after a thorough review.
12. Payment Issues: For any billing, transaction, or payment issues, contact our support team immediately via contact@oxlac.com.
13. Tech Teams Plan - Storage & Credentials: If you are subscribed to our Tech Teams Plan, your AWS credentials will be stored using robust encryption techniques. Even Vizz staff cannot access or use your credentials. We take data and infra protection very seriously.
14. Termination: Vizz reserves the right to suspend or terminate your access if you violate any terms, use the service in a malicious or unlawful manner, or misuse our infrastructure.
15. Intellectual Property: All brand assets, UI/UX designs, product features, and content created by the Vizz team are the intellectual property of Oxlac Tech LLP. Unauthorized use, reproduction, or redistribution is strictly prohibited.
16. Modifications: We may update these terms from time to time. Continued use of the platform after changes will constitute your acceptance of those changes. It is your responsibility to review the terms periodically.